Information Technology at Virginia Tech is an organization that serves the university community and the citizens of the Commonwealth of Virginia by applying and integrating information resources to enhance and support instruction, teaching and learning; to participate in, support and enhance research; to foster outreach, develop partnerships with communities, and promote the capabilities of advanced networking and communications; and to provide, secure and maintain systems allowing the university to accomplish its missions.

The Office of Information Technology and CIO at Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, national origin, political affiliation, race, religion, sexual orientation, genetic information, veteran status, or any other basis protected by law.

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Job opportunities with Information Technology at Virginia Tech

  • May 24, 2017 Systems Engineer Provide operational support for servers and storage that host Virginia Tech administrative, research computing and support applications. Responsibilities include system and storage administration, developing or enhancing software tools or scripts to assist in administration and performance monitoring.
  • May 16, 2017 Director, Academic Applications The Director of Academic Applications within Enterprise Systems is responsible for managing the delivery and support of the portfolio of enterprise applications for academic and student services including vendor applications, in-house development, and ongoing maintenance. This position provides leadership to the Academic Applications group and is responsible for planning, organizing, staffing, and coordination of the groupGÇÖs activities. The Director collaborates with university offices to analyze requirements and develop recommendations for supporting and reengineering business processes to achieve the greatest benefits for the university. This position plans the delivery and implementation of new services, supports existing services, and facilitates continuous process improvement of services. The Director of Academic Applications provides guidance to technical staff on best practices and efficiencies and contributes to the definition and implementation of strategic goals for Enterprise Systems.

    Virginia Tech is unable to sponsor applicants for work visas for this vacancy.
  • May 15, 2017 Lead Applications Analyst Excellent opportunity to provide leadership and coaching to a team while continuing to be involved in the technical aspects of the job. Provides supervision and leadership to team of application analysts ensuring timely delivery and accurate results. Interpret customer business needs using analytical skills combined with technical expertise to create system requirements and technical specifications. Develop test plans and review new and modified systems and programs to ensure internal standards and efficiency requirements are met. Provide technical consultancy, expertise, coaching, and advice to all application analysts on the Human Resource Applications team and build effective relations with customers and other groups within Enterprise Systems.

    Virginia Tech is unable to sponsor applicants for work visas for this vacancy.
  • May 11, 2017 HPC System Engineer Virginia Tech has built state-of-the-art high-performance computing (HPC) infrastructure to serve its academic and research community. HPC System Engineer is a newly created position at Advanced Research Computing (ARC), a unit of Information Technology. The HPC systems engineer will work in concert with computational scientists at ARC and with servers, storage and networking team members to advance HPC infrastructure, help develop web and cloud services for VT researchers, and maximize the productive use of HPC and visualization systems, both on campus as well as at federally-funded national centers and cloud-based commercial providers. The successful candidate will investigate emerging technologies in operation of research computing, storage and networking. They will help develop web-based portal, visualization tools, and implement private and hybrid cloud technologies for increased productivity and collaboration. Ability to undertake complex system integration projects, develop systems tools, and use system performance metrics in problem resolution and efficient use of production systems will be helpful. The successful candidates will have the ability to understand and translate HPC software and infrastructure requirements from the research community into developing effective solutions.

    The qualified candidates will have the knowledge of high performance computing environments and scientific tools and software. The candidates will have a strong background in the Linux operating system, programming languages (C,C++,Java), and scripting languages (Bash, Python). The ideal candidate will have familiarity with or experience in virtualization techniques and cloud computing best practices including network and data security.
  • May 08, 2017 Digital Content Strategist Technology-enhanced Learning and Online Strategies (TLOS), part of Virginia TechGÇÖs Division of Information Technology, seeks a digital content strategist to coordinate and enhance the organizationGÇÖs web presence, social media efforts, and internal communications frameworks. Reporting to the Senior Director of Academic Innovation and User Experience, the successful candidate will oversee TLOSGÇÖs websites and create original multimedia content that communicates the organizationGÇÖs vision and successes to stakeholders across the university and to audiences outside of Virginia Tech. In addition, he or she will be responsible for developing guidelines and procedures that improve collaboration and information sharing within each of TLOSGÇÖs groups and throughout the entire organization.

    The digital content strategist will be expected to adjust his or her focus to align with the current needs of the organization. At minimum, however, the successful candidate will assume the following responsibilities:

    - Implement a digital-first communications plan, with an emphasis on unifying the content strategy, information architecture, visual branding, and user experience of TLOSGÇÖs various websites.

    - Establish and manage an editorial calendar that ensures consistent and thorough communication about all of TLOSGÇÖs initiatives across multiple media channels.

    - Craft compelling multimedia narratives (text, audio, video) that tell the stories of faculty and students who are at the forefront of educational technology at Virginia Tech.

    - Produce high-impact deliverables at predetermined intervals (e.g., annual reports, semester summaries) and lower-threshold content (e.g., blog posts, campus notices) as frequently as opportunities allow.

    - Manage the organizationGÇÖs social media accounts.

    - Seek out opportunities for TLOS to engage with university-wide initiatives, such as Beyond Boundaries, Destination Areas, Pathways, and Diversity and Inclusion.

    - Support the efforts of TLOSGÇÖs leadership team by drafting, revising, and/or editing high-profile, public-facing communications.

    - Ensure consistency across all TLOS communications by creating and maintaining an organization-wide style guide and promoting its use among TLOS employees.

    - Conduct usability tests and focus groups with faculty, students, and other stakeholders to better understand their use of, and satisfaction with, various systems currently supported by TLOS.

    - Serve as an integral member of the IT Communications Team to help coordinate communications work across all units within the Division of IT.
  • May 08, 2017 Cloud Engineer I The Enterprise Systems Cloud Engineer position is a junior level position that will create, implement, and manage the technical operation of cloud technology solutions for enterprise applications. As an initial assignment, the position will be setting up the operational processes and procedures for the Virginia Tech Summit Research Administration System using Amazon Web Services. Training in AWS and cloud technologies will be provided GÇô the successful person just needs to bring an enthusiasm for learning and desire to understand and develop expertise in CaaS technologies, platforms and applications.

    Virginia Tech is unable to sponsor applicants for work visas for this vacancy.
  • May 03, 2017 Office and Administrative Assistant The Office and Administrative Assistant provides a variety of duties for the IT Procurement and Software Licensing Administration of Information Technology Acquisitions. Acts as a back-up for the Fixed Assets Coordinator and at the Software Distribution Center. Assists with the management of subscription based software and contract administration for software licensing agreements. Assists with contract management system updates and renewal of software licenses. Provides assistance as needed to ITA Director, Assistant Director, and departmental staff.
  • May 02, 2017 Computer Systems Administrator Computer systems administration with strong emphasis on storage administration that supports High Performance and research computing through interactions with the Advanced Research Computing groupGÇÖs Computational Scientists and faculty researchers across campus.

    To provide system administration and application support to assure the reliability, availability, functionality and security of GPFS storage cluster and other related systems. Responsibilities include developing or enhancing software tools or scripts to assist in systems administration, and performance monitoring. Maintain and develop security tools/utilities for forecasting, responding and detecting internet attacks. Lead efforts to isolate and determine causes of system problems that may be complex in nature. Provide technical consulting to IT staff, and university community and assist in solving extraordinary user problems
  • Apr 17, 2017 DevOps Engineer Looking for a tech savvy and passionate DevOps Engineer with hands on experience in building secure, high-performing and scalable infrastructure. This position develops, maintains and supports software for the Virginia Cyber Range and reports to the Virginia Cyber Range Network Architect. The position requires a moderate to significant experience with JavaScript-based programming principles and experience using the Node.js runtime environment. Experience developing with Docker container technologies is required.

    The successful candidate will apply specialized knowledge and concepts to the completion of assigned projects to meet the needs and requirements of the Virginia Cyber Range. Projects will involve designing, developing, and troubleshooting purpose-built micro-services architecture proponents within a cloud-based environment. Responsibilities will range from working independently on multiple complex projects to serving as a technical consultant or a leader of projects, typically with strict deadlines and heavy workloads as other duties assigned. May provide consultation and advice on major implementations ensuring that services are available and accessible. Collaborates effectively with team members to ensure success of projects and systems.

    The successful candidate will have the ability to keep detailed records via a CI/CD software development pipeline. The successful candidate must have the ability to communicate and interact with diverse client+¿le, a strong work ethic and organization skills to work independently with minimal supervision and adapt quickly to changing computer environments.
  • Apr 14, 2017 Business Intelligence Support Analyst The Business Intelligence Support Analyst will have a direct and significant impact on the success of numerous projects involved in the effort to build an integrated business intelligence platform. The individual will administer business intelligence applications, develop technical solutions, and become fluent in the business intelligence technologies utilized by the University.

    The BI Support Analyst must be able to work cooperatively in a cross-team environment as well as independently manage project tasks; accept responsibility for mission critical systems; meet deadlines; and be able to respond to ever changing business needs and technology to meet the general goals of the university. The person will participate directly in automating processes for efficiency, designing and implementing reports and dashboards, testing data and reports, and troubleshooting issues.

    This position requires a combination of strong user-facing skills and an understanding of both business needs and the underlying technologies to support them, preferably in a higher education environment. The BI Support Analyst will follow and provide input on policies supporting coding standards, code promotion, report development, and other technical standards as they apply. This team member will interact with business, data, and information technology personnel to complete BI requests.
  • Apr 12, 2017 IT Spec I Provide information technology support to Network Infrastructure and Services.

    Customer Support/Consulting
    o Provides accurate solutions to reported problems employing advanced
    knowledge of desktop computing operating systems and applications,
    network connectivity and Virginia Tech Central IT provided software
    applications and services
    o Uses appropriate diagnostic tools to solve or escalate reported symptoms
    o Escalates problems to application/service area when appropriate (i.e.,
    problems requiring diagnostic skills, tools, or expertise not available
    at secondary level)
    o Support end users via phone, via e-mail, through interactive online
    methods, and in person for access to computing resources, central
    computing services and desktop computing
    o Analyze user needs to make hardware, software and configuration
    recommendations to systems administrators and the end-user community
    o Sanitize computers for surplusing
    o imaging and deployment of new computer hardware.
    o Provide desktop support for NI&S
    workstations as directed by Manage and/or Team Lead.

    Apply patches/upgrades to OS and applications software.
    Install and repair system hardware. Install and manage application
    software such as Oracle client, Microsoft Office Suite. Configure, manage and
    troubleshoot network services. Troubleshoot diagnose and repair system
    problems. Document system configurations and changes. Document computer
    location and user assignment.
  • Mar 27, 2017 Log Archiving and Analysis Specialist This position will provide operational support for the Log Archiving and Analysis service within Network Infrastructure and Services. The position will perform day-to-day tasks of maintenance, problem resolution, and changes to software of the service. The software stack includes Elasticsearch, Logstash, Kibana, and Kafka. This position will be the primary contact for operational issues with the application software of the service.
  • Mar 16, 2017 Buyer Senior -Responsible for all phases of the procurement process in accordance with state laws, the Purchasing Manual for Institutions of Higher Education and their Vendors as well as university policies and procedures, while ensuring that all purchases are performed accurately and timely.
    -Solicits and issues contracts for a wide variety of Information Technology goods and services as requested by university departments utilizing a variety of complex procurement methods.
    -Performs research and analysis to identify potential strategic contract opportunities.
    -Employs best business practices to assist IT procurement office with continuously improving performance, compliance, efficiency and effectiveness.
    -Provides training and assistance to university departments in requirements necessary to support sole source justification, purchase of software licenses, and purchase of IT goods and services.