Information Technology at Virginia Tech is an organization that serves the university community and the citizens of the Commonwealth of Virginia by applying and integrating information resources to enhance and support instruction, teaching and learning; to participate in, support and enhance research; to foster outreach, develop partnerships with communities, and promote the capabilities of advanced networking and communications; and to provide, secure and maintain systems allowing the university to accomplish its missions.

The Office of Information Technology and CIO at Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, national origin, political affiliation, race, religion, sexual orientation, genetic information, veteran status, or any other basis protected by law.

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Job opportunities with Information Technology at Virginia Tech

  • Feb 14, 2019 Application Analyst Enterprise Systems (ES) is a unit within the Division of Information Technology at Virginia Tech. Enterprise Systems supports the mission of the university by developing, coordinating, and managing application software systems that provide critical information services for university constituents.

    Three teams within ES (Finance Applications, Human Resource Applications, and Business Applications and Integration Services) are seeking motivated individuals interested in using technology to solve business problems within a dynamic evolving technical environment. This position includes database development using PL/SQL, application development (web, batch, services, etc.) using Java/Groovy/JavaScript, and reporting/analytics using tools such as MicroStrategy.
    In addition, the Application Analyst will:
    -Research, analyze, develop, maintain, and modify innovative information system solutions that model complex business processes while ensuring accuracy, efficiency, and maintainability
    -Work collaboratively to implement, maintain, support, and enhance integrations with Ellucian Banner, vendor purchased ancillary systems (locally hosted and cloud based), locally developed systems, and external entities
    -Provide technical support for Enterprise Systems applications to campus administrative offices
    -Gather and apply knowledge of business processes to operational improvement initiatives
    -Apply relational database concepts using one or more programming languages to perform database queries, modifications, and database transactions
    -Communicate effectively with a broad range of users regarding information technology issues
    -Create and maintain accurate documentation
  • Feb 13, 2019 Director of IT Financial & Business Affairs The Division of Information Technology at Virginia Tech, seeks an experienced, talented, and driven Director of IT Financial and Business Affairs, within Administration and Planning for the Division of Information Technology at Virginia Tech. Administration and Planning is made of several functional areas including finance, human resources, IT Procurement and Licensing Solutions (ITPALS), and facilities.
    The Director of IT Financial and Business Affairs, reports to the Chief of Staff for the Division of IT and is part of the senior leadership team for the division. The Director is responsible for executive planning, policy development, negotiating, implementation, and execution of the financial and business operations of the Information Technology Division. The Director serves as the division's fiscal officer and acts as the primary interface with the university's finance organization. This is accomplished in ways that enhance the academic mission of the University; enrich student learning and student life; advance faculty teaching and research; and boldly articulate new strategic technology visions. Additionally, this position is accountable for providing primary support to executive leadership and senior management for all financial and business operations within the Division of Information Technology. The Director of IT Financial and Business Affairs will be accountable for facilitating the annual budget cascade, mentoring financial professionals in the division, developing and maintaining adequate internal controls, and supporting senior leadership in building fiscal accountability.
    A successful candidate for this position will utilize financial management practices and financial planning to assist with management decision-making. Additionally, the position will develop and maintain relationships with financial personnel distributed across the division, department heads, and other key stakeholders.
    We encourage you to apply for this position if:
    - You enjoy working with a wide variety of stakeholders within and outside of Information Technology to craft and execute strategies that enable and advance university goals
    - You are adept at leading, facilitating, and encouraging meaningful service and organizational evolution
    - You would like to live and advance your career in one of the most beautiful regions in the country, at an institution ranked #1 in best quality of life by the 2017 Princeton Review
  • Feb 08, 2019 Software Developer Network Infrastructure and Services (NI&S) provides network, wireless, public safety, voice, cable TV, computing and cloud services for faculty, staff, students, and partners at Virginia Tech.

    NI&S is seeking motivated individuals to be part of an agile development team designing and developing applications and integration solutions to support all aspects of NI&S operations to include business management systems, technology infrastructure management systems and automation solutions. A successful candidate will be resourceful, able to work independently, and be willing to learn.
  • Feb 08, 2019 Systems Specialist Network Infrastructure and Services (NI&S) is part of the Division of Information Technology at Virginia Tech. We provide advanced network, communications, public safety, cable television, and data center services. We design, deploy and operate enterprise scale, high-performance computing and communications networks. NI&S is a dynamic and exciting organization with a commitment to continuous improvement and is seeking an enthusiastic and motivated person to fill this role.

    As a member of our Systems Operations team, you will contribute to the design, implementation, and operation of Virginia TechGÇÖs centralized compute and storage services. We provide operational support for servers and storage that host Virginia Tech administrative, research computing, and support applications. Our solution scope ranges from high performance parallel file systems and compute clusters to high-availability virtual infrastructure to flexible and secure cloud resources. Systems team members participate in the provisioning, installation, configuration, operation, and maintenance phases of in-house and cloud based applications. We provide the infrastructure and platforms to enable numerous services and teams across the university. Come build with us!

    Members of our team will have an opportunity to learn and grow in an environment where all members of the team are expected to:
    - Provide Linux systems administration and other routine operational tasks
    - Provide support to enterprise computing resources, supporting services, and applications
    - Develop, enhance, and maintain tools or scripts to assist in provisioning, administration, and performance monitoring
    - Utilize knowledge, assets, and resources to participate in project planning to develop solutions that meet business requirements
    - Contribute to complex aspects of team projects
    - Learn new technologies and skill sets, including infrastructure automation, advanced storage solutions, high performance computing administration, and cloud infrastructure
    - Utilize existing policies, processes and best practices to ensure operational excellence and efficient workflow
    - Create and maintain up-to-date documentation of services and functions
    - Be self-motivators with the capacity to work independently with minimal supervision as well as work in a team environment
  • Jan 25, 2019 Instructional Content Coordinator The Virginia Cyber Range is a Commonwealth of Virginia initiative with a mission to enhance cybersecurity education for students in the CommonwealthGÇÖs public high schools, colleges, and universities. The Virginia Cyber Range seeks to increase the number of fully prepared students entering the cybersecurity workforce in operations, development, and research.

    The Cyber Range is seeking a motivated and driven individual to serve as Instructional Content Coordinator. This position will be responsible for coordinating the development of materials and content for the Virginia Cyber Range Courseware Repository. A successful candidate will also manage a program that offers grants for courseware development to educators in Virginia Commonwealth high schools, community colleges, and universities. Additionally, this position will work closely with Virginia educators on design, development, and implementation of courses and modules to ensure content meets specified formats and standards, and that courseware is properly organized, tagged, and posted to the cyber range web portal.

    Responsibilities will also include:
    - Assist in identifying, prioritizing, and soliciting appropriate content to support the National Initiative for Cybersecurity Education (NICE) Workforce
    - Helps to identify, prioritize, and solicit appropriate content to support the NICE Cybersecurity Workforce Framework, the NSA/DHS National Centers of Academic Excellence in Cyber Education programs, Virginia Department of Education Cybersecurity Pathway courses (task/competencies), and any emerging cyber courseware frameworks
  • Jan 14, 2019 Cloud Services Administrator The Collaborative Computing Solutions (CCS) department within the Division of IT at Virginia Tech is working to ensure that faculty, staff, and students at the university have access to robust tools and environments to empower innovation and collaboration at all levels. To support this mission, CCS is seeking a talented cloud services administrator with industry experience to join our agile development team.

    About CCS:
    CCS directly manages the following services for Virginia Tech
    - University Email Services (Gmail and Exchange Online)
    - VT SaaS Offerings (G Suite for Education, Office 365, and Slack)
    - Cloud Accounts and Services (AWS and Azure)
    - Secure Virtual Environments (Hyper V)
    - VT Active Directory

    Position Responsibilities:
    - Monitor and manage the health of Virginia Tech supported SaaS applications with a focus on collaboration and communication tooling within these services
    - Work as part of a team for the development, implementation, and ongoing support of SaaS applications
    - Diagnosis, troubleshoot, consult, and resolve problems with SaaS applications
    - Develop, refine, and conduct knowledge transfer opportunities related to SaaS applications including knowledge base articles, user groups, and in-person training courses
    - Ensure data retention, availability, scalability, backup and recovery of the SaaS solutions
    - Act as an escalation interface for support and communications with customers and the Virginia Tech call center
    - Act as the support and licensing liaison between VT Software Acquisitions and SaaS vendors
    - Consult with faculty and staff to advise them on best practice strategies for provisioning new services to Cloud vendors
  • Jan 14, 2019 Application Developer The Collaborative Computing Solutions (CCS) department within the Division of IT at Virginia Tech is working to ensure that faculty, staff, and students at the university have access to robust tools and environments to empower innovation and collaboration at all levels. To support this mission, CCS is seeking a talented application developer with industry experience to join our agile development team. As a member of CCS, you will be working with other team members to develop automated processes to support account management, licensing, cloud provisioning, infrastructure as code, and other related activities.

    CCS directly manages the following services for Virginia Tech
    - University Email Services (Gmail and Exchange Online)
    - VT SaaS Offerings (G Suite for Education, Office 365, and Slack)
    - Cloud Accounts and Services (AWS and Azure)
    - Secure Virtual Environments (Hyper V)
    - VT Active Directory
  • Dec 19, 2018 Junior SysOps Engineer The Junior SysOps Engineer position provides information technology support and administration for the Virginia Cyber Range. The successful candidate will have demonstrated knowledge and experience working with all aspects of system including but not limited to infrastructure as code, programming experience with shell-scripting and python, installation/configuration of virtual machines, and maintenance of both the systems and application stacks on infrastructure. The Junior SysOps Engineer will be part of the Ops team primarily responsible for executing, testing, and rolling-out solutions to support the infrastructure of the Virginia Cyber Range, as well as infrastructure for individual exercises and scenarios in the Cloud. The Junior SysOps Engineer is responsible for user account management and device management within the infrastructure, in addition to other duties as assigned.
  • Nov 30, 2018 Applications Specialist NI&S is a dynamic service organization with a commitment to continuous improvement and is seeking an enthusiastic, talented and driven person fill this role. The position reports to the operations manager and works closely with other members of the Communications Systems team and may interact with other programs within Virginia TechGÇÖs Network Infrastructure and Services (NI&S) team and other units of the University.

    As a member of the Communications Systems team, the Applications Specialist will assist in the support, management, operations, optimization and troubleshooting of Virginia Tech campus and National Capital Region unified and emergency communications systems and associated services. These include the Virginia Tech data network and core VoIP telephony system, which connects the campus, as well as off campus departments, and offices across the Commonwealth of Virginia, to more than 10,000 user endpoints. The emergency notification system VT Alerts provides timely notifications to the university at scale through a variety of on and off premise channels and the Virginia Tech Video Surveillance system provides live and accurate data to university first responders, enabling real time support in case of emergencies.
  • Nov 19, 2018 Technical Lead Enterprise Systems (ES) is a unit within the Division of Information Technology at Virginia Tech. Enterprise Systems supports the mission of the university by developing, coordinating, and managing application software systems that provide critical information services for university constituents.

    The Academic Applications team within ES is looking for a knowledgeable and motivating Technical Lead. Reporting to the Director of Academic Applications, this position will be the technical expert and guide the team supporting Academic ApplicationGÇÖs operations and projects.

    Responsibilities include:
    - Provide technical leadership to team of application analysts ensuring timely delivery and accurate results
    - Elicit functional requirements using a variety of techniques and tools such as interviews, requirements workshops, business process descriptions, use cases, task and workflow analysis
    - Interpret customer business needs using analytical skills combined with technical expertise to create system requirements and technical specifications
    - Develop test plans and review new and modified systems and programs to ensure all programs and systems meet customer business needs, internal standards, and efficiency requirements
    - Analyze, develop, maintain, and modify complex information systems in a diverse technical environment to ensure accuracy and efficiency
    - Analyze and review the technical infrastructure for existing and new enterprise information systems to ensure the effective utilization of vendor systems, technology standards, and local modifications so that these information systems remain viable and sustainable over time from an enterprise perspective
    - Act as a technical member of ad-hoc teams by providing assistance and expertise and by performing assigned tasks and objectives as part of the implementation, development, and maintenance of enterprise information systems
    - Provide management on matters of technical architecture and infrastructure for all delivered solutions

    This position will be primarily responsible for providing technical consultancy, expertise, coaching and advice to all Application Analysts on the team. Additionally, a successful candidate will build effective relationships with other groups within Enterprise Systems and work to align architectural solutions with these other groups. This includes collaboration on solution design to ensure fit-for-purpose and end-to-end solutions. Lastly, this position will ensure that solutions delivered are supportable, cost effective, meet strategic business needs, and align with our technical strategy
  • Nov 12, 2018 IT Facilities Manager The Division of IT is seeking a self-driven, experienced individual to fill the role of IT Facilities Manager. This position will be responsible for overseeing all IT occupied facilities. Additionally, the Facilities Manager will serve as the point of contact for all IT departmental employees regarding facility procedures and processes. A successful candidate in this position will also go above and beyond to address employee facility needs while ensuring the safety and security of our workforce.

    Responsibilities include:
    -Maintain a secure and safe environment, including ADA compliance, secure access, and building maintenance for all IT occupied facilities
    -Point of contact for all Division of IT real property needs, including Project coordination, oversight, and inspection upon completion for building renovations and reconfigurations of existing space
    -Liaise with senior leaders regarding capacity planning for Division of IT new employees
    -Provide exemplary customer service to the Division of IT workforce
    -Collaborate with other teams and committees to help improve the workplace and culture
    -Updating emergency action plans, evacuation procedures and serve as building emergency coordinator (BEC) for IT occupied properties
    -Manage building operating budget
    -Responding promptly to complaints, problems, and requests from building occupants
    -Manage AISB and RB14 facilities staff, including warehouse, receptionists, and custodians
    -Maintain confidentiality of sensitive information
    -On call for building and IT Facilities staffing emergencies
  • Oct 26, 2018 Marketing and Communications Specialist The Marketing and Communications Specialist will coordinate Public Relations and publicity for NI&S, enhance the departmentGÇÖs web presence, direct social media efforts, and maintain both internal and external communications frameworks. Reporting to the Senior Director, Special Projects and Initiatives, the specialist will oversee the NI&S website and create content that communicates the unit's vision and institutional value-added services.
    The Specialist will establish and maintain a calendar of regular updates and notices, produce the annual NI&S activity report, manage the NI&S social media accounts, assist with NI&S involvement in university-wide initiatives and support the leadership team, service owners, and others with public-facing communications.
    In addition, the Specialist will work with the NI&S Change Management Specialist to develop and implement communication plans, and contribute to the ongoing communication efforts and alignment of the workforce around a Brand Framework, vision and mission of the organization.
  • Oct 24, 2018 Data Engineer The Data Engineer will be responsible for supporting and creating advanced extract, transform and load processes in an enterprise environment. These processes create data marts that are critical to the running of the universityGÇÖs day-to-day operations. The ideal candidate will have strong problem solving skills that can contribute to best practices and moving the university forward with modern approaches to data delivery. This requires strong communication skills with business and technology partners where they can create win-win solutions. They will also be a part of a new initiative to create a data lake in AWS. Many of these technologies are new so the ideal candidate must be able to learn on their own while documenting best practices and training others.