Information Technology at Virginia Tech is an organization that serves the university community and the citizens of the Commonwealth of Virginia by applying and integrating information resources to enhance and support instruction, teaching and learning; to participate in, support and enhance research; to foster outreach, develop partnerships with communities, and promote the capabilities of advanced networking and communications; and to provide, secure and maintain systems allowing the university to accomplish its missions.

The Office of Information Technology and CIO at Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, national origin, political affiliation, race, religion, sexual orientation, genetic information, veteran status, or any other basis protected by law.

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Job opportunities with Information Technology at Virginia Tech

  • Apr 17, 2019 Network Engineer Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to Inclusive VTGÇöserving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the
    Principles of Community, which are undamental to our ongoing efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

    Network Infrastructure and Services (NI&S) is part of the Division of Information Technology at Virginia Tech. We provide advanced network, communications, public safety, cable television, and data center services. We design, deploy and operate enterprise scale, high-performance
    computing and communications networks. Come join us in ensuring that Hokies have direct access to reliable, leading edge, high-speed national and global research networks and facilities for teaching and learning, research, administration, and community service and engagement.

    NI&S is a dynamic and exciting organization with a commitment to continuous improvement and is seeking an enthusiastic and motivated person to fill this role. Members of our team will have an opportunity to learn and grown in an environment where all members of the team are expected to:
    - Work cooperatively with others as part of a highly functional team
    - Recognize and respect the practices, customs, values, and norms of other individuals, groups, and cultures
    - Focus on identifying and satisfying customer needs
    - Build positive and professional working relationships
    - Listen actively and effectively
    - Understand and appreciate different and opposing perspectives
    - Present ideas and concepts clearly utilizing effective communications skills
    - Manage time and prioritizes tasks to ensure assignments are completed according to established expectations
    - Demonstrate self discipline and reliability

    As a member of our Network Engineering and Operations team, the Network Engineer will contribute to the design, implementation, management, operations, optimization, and maintenance of Virginia TechGÇÖs residential, campus, and research networks and associated services. Virginia Tech networks utilize multiple vendor routing, switching, and wireless technologies. The campus core and border is comprised of a sophisticated MPLS architecture that serves as the high speed backbone for network services that meet the operational, academic, social, and research needs of over 33,000 students and 8,000 faculty/staff.
    Although not limited to the following, the positionGÇÖs responsibilities will include:
    - Manage day-to-day operational activities necessary for deployment, maintenance and
    management of networking systems and technologies including equipment installation, configuration changes and software updates.
    - Provide technical support to monitor, troubleshoot, debug and resolve network
    performance issues including routing, switching, wireless and other network services.
    - Assist in the development of integration tools and configuration management strategies to expedite service provisioning, problem resolution and configuration changes.
    - Investigate, resolve and document security, copyright infringement and other incidents
    using incident management applications and other network management tools and
    applications.
    - Conduct research and evaluation of pertinent solutions, processes, features and
    technologies.
    - Present potential solutions to senior engineers and management.
    - Develop and review documentation, instructional, and procedural manuals for other employees to utilize to resolve problems or make improvements.
    - Engage in approved professional development opportunities such as training sessions and conferences.
    - Participate in an on-call rotation.
  • Apr 17, 2019 SysOps Engineer The SysOps Engineer position provides information technology support and administration for the Virginia Cyber Range. The successful candidate will have demonstrated knowledge and experience working with all aspects of operating system and network administration, including but not limited to provisioning, installation/configuring, operation, and maintenance of both the systems and application stacks on infrastructure.
    The SysOps Engineer will be part of the Ops team with primary responsibility for being the expert on building, testing, and rolling-out servers and solutions to support the infrastructure of the Virginia Cyber
    Range. The successful candidatesGÇÖ knowledge of system configurations, setup, and management will be added to the team already versed in cloud architectures to build exercises and scenarios for cybersecurity
    students on virtual (cloud-hosted) infrastructures. Additional responsibilities as part of this team will include: managing the cloud infrastructure and our supporting applications and tools; user account and
    virtual server management within the infrastructure; support for employee desktops; being part of the development team in troubleshooting web software errors; and other duties as assigned.
  • Apr 09, 2019 Network Specialist Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut
    Prosim (that I may serve), Virginia Tech is dedicated to Inclusive VTGÇöserving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion,
    and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the
    world.

    Network Infrastructure and Services (NI&S) is part of the Division of Information Technology at Virginia Tech. We provide advanced network, communications, public safety, cable television, and data center services. We design, deploy, and operate enterprise scale, high-performance
    computing and communications networks. Come join us in ensuring that Hokies have direct access to reliable, leading edge, high-speed national and global research networks and facilities for teaching and learning, research, administration, and community service and engagement.

    NI&S is a dynamic and exciting organization with a commitment to continuous improvement and is seeking an enthusiastic and motivated person to fill this role. Members of our team will have
    an opportunity to learn and grow in an environment where all members of the team are expected to:
    Gûá Work cooperatively with others as part of a highly functional team
    Gûá Recognize and respect the practices, customs, values, and norms of other individuals, groups, and cultures
    Gûá Focus on identifying and satisfying customer needs
    Gûá Build positive and professional working relationships
    Gûá Listen actively and effectively
    Gûá Understand and appreciate different and opposing perspectives
    Gûá Present ideas and concepts clearly utilizing effective verbal, written, and visual
    communications skills
    Gûá Manage time and prioritizes tasks to ensure assignments are completed according to established expectations
    Gûá Demonstrate self discipline and reliability
    As a member of our Network Engineering and Operations team, the Network Services Research Assistant will contribute to the design, implementation, management, operations, optimization, and maintenance of Virginia TechGÇÖs network service applications. These services include IP Address Management (IPAM), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Network Time Protocol (NTP), and Authentication, Authorization, and Accounting (AAA) services. VTGÇÖs Network services consist of both open-source and commercial solutions designed to be secure, reliable, agile, and performant. You will work closely with systems and network teams. You will have an opportunity to learn and grow in an environment where everyone is expected to:
    GùÅ Apply established best practices in the management of day-to-day operational activities necessary for deployment, maintenance and management of networking services and technologies including configuration changes and software updates
    GùÅ Provide technical support to monitor, troubleshoot, debug, and resolve issues
    GùÅ Assist in the development, enhancement, and maintenance of tools or scripts to assist in provisioning, administration, and performance monitoring
    GùÅ Utilize knowledge, assets, and resources to participate in project planning to develop
    solutions that meet business requirements
    GùÅ Contribute to less complex aspects of team projects
    GùÅ Learn new technologies and skill sets, including configuration management and
    infrastructure automation
    GùÅ Utilize existing policies, processes, and best practices to ensure operational excellence and efficient workflow
    GùÅ Create and maintain up-to-date documentation of services and functions
    GùÅ Be self-motivators with the capacity to work independently with minimal supervision as well as work in a team environment
  • Apr 01, 2019 Classroom Technician Reporting to the Senior Director, Networked Learning Initiatives (NLI) and Faculty Digital Fluency, in the Technology-enhanced Learning and Online Strategies (TLOS) division of Information Technology at Virginia Tech, the Classroom Technician is a part-time hourly wage position. The person in this role will provide data entry and classroom technical support in the NLI department.

    Core job duties:
    - Works closely with internal and external partners to schedule professional development opportunities for NLI participants.

    - Enters NLI courses in the course system.

    - Schedules and maintains NLI room calendars and room operations.

    -Provides logistical and technical classroom support.

    -Maintains room technology upgrade schedule and maintenance schedule.
  • Mar 18, 2019 Information Center Agent Working in a call center focused on resolving computer user problems, a Information Center Agent communicates with stakeholders using a telephone and/or electronic means, determines what service is needed, and enters the pertinent service information into a computerized ticketing system, and resolves common problems, and escalated more difficult problems. Stakeholder satisfaction is at the forefront of our goals. Our stakeholders include, but are not limited to, students, staff, faculty, internal and external associates, peers, colleagues and community members.
  • Mar 13, 2019 Distance Learning Technician This position is part of Distance Learning Classroom Support group within Technology-enhanced Learning and Online Strategies (TLOS), a division of Virginia TechGÇÖs Information Technology department. The group provides first level technical and operational support for the Technology-enhanced and virtual classrooms used for distance learning programs. The group diagnoses, facilitates, and resolves connection and audio/video failures and other problems related to equipment, software, and network malfunction in an originating or receiving classroom location. The distance learning technician will regularly collaborate with students, faculty, staff, and other groups within TLOS to facilitate distance learning at Virginia Tech.
  • Mar 08, 2019 Systems Specialist Network Infrastructure and Services (NI&S) is part of the Division of Information Technology at Virginia Tech. We provide advanced network, communications, public safety, cable television, and data center services. We design, deploy and operate enterprise scale, high-performance computing and communications networks. NI&S is a dynamic and exciting organization with a commitment to continuous improvement and is seeking an enthusiastic and motivated person to fill this role.

    As a member of our Systems Operations team, you will contribute to the design, implementation, and operation of Virginia TechGÇÖs centralized compute and storage services. We provide operational support for servers and storage that host Virginia Tech administrative, research computing, and support applications. Our solution scope ranges from high performance parallel file systems and compute clusters to high-availability virtual infrastructure to flexible and secure cloud resources. Systems team members participate in the provisioning, installation, configuration, operation, and maintenance phases of in-house and cloud based applications. We provide the infrastructure and platforms to enable numerous services and teams across the university. Come build with us!

    Members of our team will have an opportunity to learn and grow in an environment where all members of the team are expected to:
    - Provide Linux systems administration and other routine operational tasks
    - Provide support to enterprise computing resources, supporting services, and applications
    - Develop, enhance, and maintain tools or scripts to assist in provisioning, administration, and performance monitoring
    - Utilize knowledge, assets, and resources to participate in project planning to develop solutions that meet business requirements
    - Contribute to complex aspects of team projects
    - Learn new technologies and skill sets, including infrastructure automation, advanced storage solutions, high performance computing administration, and cloud infrastructure
    - Utilize existing policies, processes and best practices to ensure operational excellence and efficient workflow
    - Create and maintain up-to-date documentation of services and functions
    - Be self-motivators with the capacity to work independently with minimal supervision as well as work in a team environment
  • Mar 07, 2019 Field Tech Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to Inclusive VTGÇöserving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

    Network Infrastructure and Services (NI&S) is part of the Division of Information Technology at Virginia Tech. We provide advanced network, communications, public safety, cable television, and data center services. We design, deploy and operate enterprise scale, high-performance computing and communications networks. Come join us in ensuring that Hokies have direct access to reliable, leading edge, high-speed national and global research networks and facilities for teaching and learning, research, administration, and community service and engagement.
    NI&S is a dynamic and exciting organization with a commitment to continuous improvement and is seeking an enthusiastic and motivated person to fill this role. Members of our team will have an opportunity to learn and grown in an environment where all members of the team are expected to:

    - Work cooperatively with others as part of a highly functional team
    - Recognize and respect the practices, customs, values, and norms of other individuals, groups, and cultures
    - Focus on identifying and satisfying customer needs
    - Build positive and professional working relationships
    - Listen actively and effectively
    - Understand and appreciate different and opposing perspectives
    - Present ideas and concepts clearly utilizing effective verbal, written, and visual communications skills
    - Manage time and prioritizes tasks to ensure assignments are completed according to established expectations
    - Demonstrate self discipline and reliability

    As a member of our Network Infrastructure and Installation team, you will contribute to the installation of cable, conduit, surface raceway, optical fiber and various types of network hardware and equipment needed for Virginia TechGÇÖs communications networks. These networks meet the operational, academic, social, and research needs of over 33,000 students and 8,000 faculty/staff.

    Although not limited to the following, the positionGÇÖs responsibilities will include:

    - Assist with the installation, repair and maintenance of the University voice, data and video systems.
    - With detailed direction, perform activation of various telecommunications services as specified in work orders.
    - Assist with fusion splicing, termination and testing of optical fiber.
    - With supervision, completes installation of network hardware to include wireless access points and Ethernet switches.
    - Installation of Category 6 station cable, termination of RJ-45 jacks, termination of S-210 wiring blocks and perform certification of station cable to ensure compliance with university and industry standards.
    - Maintain work order documentation and verify that 911 information is correct after work orders are completed.
    - Requirement to operate a state service vehicle.
    - Participation in project management as a team member, following all appropriate IT Project Management processes and procedures.
  • Mar 01, 2019 Instructional Content Coordinator The Virginia Cyber Range is a Commonwealth of Virginia initiative with a mission to enhance cybersecurity education for students in the CommonwealthGÇÖs public high schools, colleges, and universities. The Virginia Cyber Range seeks to increase the number of fully prepared students entering the cybersecurity workforce in operations, development, and research.

    The Cyber Range is seeking a motivated and driven individual to serve as Instructional Content Coordinator. This position will be responsible for coordinating the development of materials and content for the Virginia Cyber Range Courseware Repository. A successful candidate will also manage a program that offers grants for courseware development to educators in Virginia Commonwealth high schools, community colleges, and universities. Additionally, this position will work closely with Virginia educators on design, development, and implementation of courses and modules to ensure content meets specified formats and standards, and that courseware is properly organized, tagged, and posted to the cyber range web portal.

    Responsibilities will also include:
    - Assist in identifying, prioritizing, and soliciting appropriate content to support the National Initiative for Cybersecurity Education (NICE) Workforce
    - Helps to identify, prioritize, and solicit appropriate content to support the NICE Cybersecurity Workforce Framework, the NSA/DHS National Centers of Academic Excellence in Cyber Education programs, Virginia Department of Education Cybersecurity Pathway courses (task/competencies), and any emerging cyber courseware frameworks
  • Feb 27, 2019 Director of IT Financial & Business Affairs The Division of Information Technology at Virginia Tech, seeks an experienced, talented, and driven Director of IT Financial and Business Affairs, within Administration and Planning for the Division of Information Technology at Virginia Tech. Administration and Planning is made of several functional areas including finance, human resources, IT Procurement and Licensing Solutions (ITPALS), and facilities.
    The Director of IT Financial and Business Affairs, reports to the Chief of Staff for the Division of IT and is part of the senior leadership team for the division. The Director is responsible for executive planning, policy development, negotiating, implementation, and execution of the financial and business operations of the Information Technology Division. The Director serves as the division's fiscal officer and acts as the primary interface with the university's finance organization. This is accomplished in ways that enhance the academic mission of the University; enrich student learning and student life; advance faculty teaching and research; and boldly articulate new strategic technology visions. Additionally, this position is accountable for providing primary support to executive leadership and senior management for all financial and business operations within the Division of Information Technology. The Director of IT Financial and Business Affairs will be accountable for facilitating the annual budget cascade, mentoring financial professionals in the division, developing and maintaining adequate internal controls, and supporting senior leadership in building fiscal accountability.
    A successful candidate for this position will utilize financial management practices and financial planning to assist with management decision-making. Additionally, the position will develop and maintain relationships with financial personnel distributed across the division, department heads, and other key stakeholders.
    We encourage you to apply for this position if:
    - You enjoy working with a wide variety of stakeholders within and outside of Information Technology to craft and execute strategies that enable and advance university goals
    - You are adept at leading, facilitating, and encouraging meaningful service and organizational evolution
    - You would like to live and advance your career in one of the most beautiful regions in the country, at an institution ranked #1 in best quality of life by the 2017 Princeton Review
  • Feb 14, 2019 Application Analyst Enterprise Systems (ES) is a unit within the Division of Information Technology at Virginia Tech. Enterprise Systems supports the mission of the university by developing, coordinating, and managing application software systems that provide critical information services for university constituents.

    Three teams within ES (Finance Applications, Human Resource Applications, and Business Applications and Integration Services) are seeking motivated individuals interested in using technology to solve business problems within a dynamic evolving technical environment. This position includes database development using PL/SQL, application development (web, batch, services, etc.) using Java/Groovy/JavaScript, and reporting/analytics using tools such as MicroStrategy.
    In addition, the Application Analyst will:
    -Research, analyze, develop, maintain, and modify innovative information system solutions that model complex business processes while ensuring accuracy, efficiency, and maintainability
    -Work collaboratively to implement, maintain, support, and enhance integrations with Ellucian Banner, vendor purchased ancillary systems (locally hosted and cloud based), locally developed systems, and external entities
    -Provide technical support for Enterprise Systems applications to campus administrative offices
    -Gather and apply knowledge of business processes to operational improvement initiatives
    -Apply relational database concepts using one or more programming languages to perform database queries, modifications, and database transactions
    -Communicate effectively with a broad range of users regarding information technology issues
    -Create and maintain accurate documentation
  • Jan 14, 2019 Application Developer The Collaborative Computing Solutions (CCS) department within the Division of IT at Virginia Tech is working to ensure that faculty, staff, and students at the university have access to robust tools and environments to empower innovation and collaboration at all levels. To support this mission, CCS is seeking a talented application developer with industry experience to join our agile development team. As a member of CCS, you will be working with other team members to develop automated processes to support account management, licensing, cloud provisioning, infrastructure as code, and other related activities.

    CCS directly manages the following services for Virginia Tech
    - University Email Services (Gmail and Exchange Online)
    - VT SaaS Offerings (G Suite for Education, Office 365, and Slack)
    - Cloud Accounts and Services (AWS and Azure)
    - Secure Virtual Environments (Hyper V)
    - VT Active Directory
  • Nov 30, 2018 Applications Specialist NI&S is a dynamic service organization with a commitment to continuous improvement and is seeking an enthusiastic, talented and driven person fill this role. The position reports to the operations manager and works closely with other members of the Communications Systems team and may interact with other programs within Virginia TechGÇÖs Network Infrastructure and Services (NI&S) team and other units of the University.

    As a member of the Communications Systems team, the Applications Specialist will assist in the support, management, operations, optimization and troubleshooting of Virginia Tech campus and National Capital Region unified and emergency communications systems and associated services. These include the Virginia Tech data network and core VoIP telephony system, which connects the campus, as well as off campus departments, and offices across the Commonwealth of Virginia, to more than 10,000 user endpoints. The emergency notification system VT Alerts provides timely notifications to the university at scale through a variety of on and off premise channels and the Virginia Tech Video Surveillance system provides live and accurate data to university first responders, enabling real time support in case of emergencies.