4Help Knowledge Base

The knowledge base contains articles that provide self-help, troubleshooting, and task resolution information on IT services at Virginia Tech.

IT Service Catalog

Provides a well-organized, easy-to-use catalog of all public-facing university-level IT services offered at Virginia Tech.

IT Strategic Documents

This page provides information and links to various strategic documents for the Division of Information Technology.

News & Notices

Information Technology service announcements and time-sensitive information.

Spotlight on Information Technology

These are special highlights on events and projects within the Division of Information Technology. 

Shared Presentations

  • DCSS Presentations
    • The Departmental Computer Support Symposium (DCSS) is presented every year in the spring and fall. The symposium allows support personnel from various departments on campus to learn more about technology trends on campus.
  • Exchange Online Migration Presentation
    • Starting May 2017 we’ll be migrating all our on premise Exchange mailboxes to in-cloud Exchange Online.

Archived Publications