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Unified Communications

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Unified Communications

The first implementation of Unified Communications was at the end of July 2012 at The Inn at Virginia Tech and Skelton Conference Center. Representing the special case of the hospitality industry, the Inn presented challenges of equipping the hotel’s guest rooms, conference rooms, and public spaces, as well as those administrative offices that have communications services needs more similar to other university departments.

IBM awarded five-year contract to transform campus telecommunications services

“With this contract in place, the Virginia Tech community can begin to look forward to a having well integrated, greatly improved communications services as part of our daily activities,” said William Dougherty, executive director of Network Infrastructure and Services. “We can look forward to a wide range of improvements, from caller ID and more robust conference and collaboration capabilities, to integrated voice, email, and fax messaging, and improved support for cell phones and other mobile devices.”

Unified Communications Coming

Virginia Tech is planning a transition from the existing campus telephone and voice mail system to a new system which will enable the university community to access new and emerging technologies. The planned system and communications model is often referred to as Unified Communications.