Division of Information Technology
Division of IT Spotlights
Apr 22, 2019
Data-Driven IT Support Operations and Decision-Making: A Grassroots Effort
Data-driven decision-making can occur at either the strategic level or the operational level. While data-driven decision-making at the strategic level often requires a carefully considered plan, significant investment, and a top-down approach, data-driven decision-making at the operational level can be a grassroots effort that does not require significant financial or personnel investment.
Jun 26, 2018
Video for Instruction: establishing a comprehensive video strategy for the future
It can seem a bit magical to users when enterprise-wide programs change service providers, but a peek inside the process reveals the teamwork and planning required to get from idea to launch. The VFI group was charged to evaluate all the available, innovative, and affordable service options for using video in teaching and learning with a specific focus on services not requiring proprietary hardware or file formats.
Mar 26, 2018
A gradual rollout of Banner 9 has begun in some administrative offices
On March 12, 2018, a gradual rollout of Banner 9 administrative pages began in a few administrative offices on campus, including the Bursar’s Office, the Registrar’s Office, and others. Banner 9 is the next generation of the university's enterprise resource planning system, which provides integrated management of our core business processes.