Division of Information Technology

IT Transformation
The IT Transformation will foster innovation and efficiency, strengthening our IT products, services, and career pathways.
IT Support 24/7
The 4Help page connects you with support, answers from our Knowledge Base, and our catalog of technology services.
Software Services
Providing technology solutions that meet the changing needs of Virginia Tech's students, faculty, and staff.
Policies & Standards
Information Technology compliance and best practices.
Job Opportunities
Descriptions of open positions within the Division of Information Technology.
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General ItemStudent email and calendar migration: what to expect
Current students: your Virginia Tech email and calendar will move from Gmail to Microsoft Exchange Online over winter break. Here’s what to know.
Date: Nov 26, 2023 -
General ItemStudents, be ready: upcoming changes to your email and Google Workspace account
Email migration occurs over winter break; Google Workspace storage limits begin and Google Photos access ends Jan. 16. Make sure you are ready.
Date: Nov 14, 2023 -
General ItemFor Retirees & those retiring soon: Plan to attend online information session on VT Google and Microsoft service changes
The event will provide an overview of how upcoming changes will affect retirees based on their date of retirement. There will be time for Q&A from attendees.
Date: Nov 13, 2023 -
Article ItemVirginia Tech streamlines software procurement through two new processes , article
Improved processes spearheaded by the IT Transformation Program are making it easier for Virginia Tech departments to get the software they need, when they need it.
Date: Nov 10, 2023 -
General ItemWhat you need to know about moving to Zoom Phone
Essential information about the phased rollout of Zoom phone across university departments.
Date: Oct 25, 2023
Division of IT Spotlights
- Aug 28, 2023 Zoom Phone Migration Network Infrastructure and Services (NI&S) is currently preparing users and service managers to migrate from the Avaya phone system to Zoom’s Phone and Call Center solutions, based on the familiar Zoom platform.
- Aug 04, 2023 Google and Microsoft Service Changes at Virginia Tech Virginia Tech is modifying the service decision on Google Workspace in response to a statement from Microsoft on upcoming major changes to their licensing model for higher education institutions. While costs to the university for Google storage are slated to increase beginning in July 2024, the costs of Microsoft’s storage will also be significantly higher beginning in July of 2025.
- Jun 14, 2023 Application Restrictions - TikTok, WeChat, others A new state law requires Virginia Tech to cease use of TikTok and other applications developed by ByteDance or Tencent for any official university purposes, effective July 1, 2023, and to stop accessing these applications from university-owned devices or using the university's networks. In addition to TikTok, these applications include: Capcut, Hypic, and ULike (from ByteDance), and WeChat, WeCom, Tencent QQ, QQmail, Tencent Video, and Tencent Music (from Tencent). Other apps may also be included.
- Mar 01, 2023 Moving the internet beyond its boundaries This year marks the 25th anniversary of the university's first implementation of the IPv6 protocol on its networks.
- Jan 20, 2023 Minh-An Pence named human resources director for the Division of Information Technology Minh-An Pence will lead the Division of Information Technology’s human resources (HR) team and join a growing cadre of HR division directors across the university.
- Nov 07, 2022 Dale Pike promoted as part of Technology-enhanced Learning and Online Strategies reorganization Dale Pike, executive director of Technology-enhanced Learning and Online Strategies (TLOS), has been promoted to the rank of associate vice provost and will now report to Executive Vice Provost Don Taylor.