Help & Support
IT support for the Virginia Tech community.
Professional development and training in IT-related areas.
The basics everyone should know to protect their data, accounts, and identity while online.
Tips, tools, and resources for remote work.
Request technology services through our online catalog.
IT procurement for students and departments.
How to get the most from your home internet connection.
IT Status: Check for Service Interruptions
We constantly monitor our services and their related components. If there is ever a service interruption, a notification will be posted to the System Status page. If you are experiencing problems not listed on the System Status, you can submit a request for service.
Both for routine and extraordinary events, it is helpful to be prepared to use technology tools that can help you stay connected with workplace operations and courses from a remote location.
Home Internet Tips
Over the coming weeks, many of you will be doing classwork through internet connections that may not be as fast as what you were able to access at Virginia Tech.
From TLOS: Continuity of Instruction Resources
Need help moving your class online? Our team of learning technologies specialists and instructional designers have prepared some helpful tips on leveraging some simple technologies to keep your class on schedule when you can’t meet in person.
Division of IT Quicklinks
Division of IT Homepage: Learn about the IT organization, jobs, and services that we offer.
4Help Self-Service Dashboard: Ask for help, browse our Knowledge Base for answers, or connect to IT support services.
IT Service Catalog: Find and request technology services available to Virginia Tech students, faculty, and staff.
IT Procurement and Licensing Solutions: Browse and purchase licensed software and access the Software Service Center.
Division of IT Intranet: log into InIT, the IT employee intranet.