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COVID-19: Technology Resources

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Shifting to an entirely online academic format is a new and challenging experience for the Virginia Tech community. The following resources from the Division of IT will help you navigate the technology needed to successfully teach, take classes, and work remotely.

Working Remotely

Tips, resources, and technology tools to help you stay connected with workplace operations, colleagues, and courses from a remote location.

Home Internet Tips

Test your home internet connection speed, get tips to improve a slow connection, or find a low-cost community internet option that works for you with this helpful resource.

From TLOS: Continuity of Instruction

Need help moving your class online? Our learning technologies specialists and instructional designers have prepared helpful tips on leveraging some simple technologies to keep your class on schedule when you can’t meet in person.

Campus Notices

Zoom best practices for protecting meeting security and privacy

While no tool is 100% safe from hackers, Virginia Tech’s enterprise Zoom users can rest assured that the security of the platform has been fully reviewed.

Lessons learned from week one of online instruction

Technology-enhanced Learning and Online Strategies (TLOS) and almost 150 Instructional Continuity Partners are actively engaged in developing best practices as they facilitate consultations and gather feedback from faculty and students.

Drive-up WiFi locations available across the Blacksburg campus

To help the community to maintain essential internet connectivity while observing public health recommendations on social distancing, we are sharing information on Virginia Tech WiFi locations that are accessible from parking lots, using either the VirginiaTech (guest) and eduroam (student, employee) networks. This access is available in several locations around Virginia Tech’s main campus in Blacksburg.

VPN users should choose ‘VT Traffic over SSL VPN’ setting

To improve performance, users should select ‘connect to VT Traffic over SSL VPN’ whenever possible, while using the Virginia Tech Remote Access Virtual Private Network (VPN) service.

Slack licensing fee reduced through June 17, 2020

IT Procurement and Licensing Solutions (ITPALS) is reducing licensing fees for the online chat tool Slack to $5.00 for a period of 90 days, effective immediately.

TLOS Top 10: Instructional Continuity Special Edition

The coming weeks will be challenging for instructors and students alike, so TLOS has developed this special edition of the “TLOS Top 10” to share tips and gentle reminders that will help faculty adjust to a new model of teaching and interacting with students.

Four cybersecurity steps to take when working or taking classes from home

With the majority of Virginia Tech students, faculty, and staff now accessing university networks from off-campus, questions may arise about cybersecurity when working remotely. Here are four steps to take to optimize security of your data and devices at home.

Six ways students can navigate online classes

Starting Monday 3/23/2020 through the end of the semester, all Virginia Tech courses will be offered online as the university aims to slow the spread of COVID-19.

IT Security Office warns of uptick in COVID-19 related phishing and malware, offers online security tips

The Virginia Tech IT Security Office has received an increase in phishing and suspicious websites related to COVID-19. Follow these tips to protect yourself and your data.

Phone calls, email available for computer issues, software services

Walk-in IT support and software services on Torgersen Bridge and in the Student Services Building are being suspended until further notice to reduce community spread of COVID-19. Online and phone support options are available.

TLOS offering additional workshops, consultations to help faculty move courses online

Beginning March 16th, TLOS is expanding services to help instructors convert classroom-based courses to an online format with workshops for teaching via Zoom, Kaltura, and Canvas, consultations with TLOS employees and faculty Continuity Partners, and more.

4Help Notices

Reserve VPN Use for VT Traffic When Possible

NI&S has increased the capacity of the Virginia Tech Remote Access Virtual Private Network (VPN). To conserve network capacity for this service, everyone should use it for VT Traffic only whenever possible.

Remote Access VPN Service: How to Connect

Learn how to download, install, and configure the Pulse Secure client on your laptop or desktop computer.