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Help & Support

IT support for the Virginia Tech community.

Professional development and training in IT-related areas. 

The basics everyone should know to protect their data, accounts, and identity while online.

Tips, tools, and resources for remote work.

Information about changes to Google and email services for Virginia Tech users.

Request technology services through our online catalog.

Software purchasing information for students, employees, and departments.

How to get the most from your home internet connection.

IT Status: Check for Service Interruptions

We constantly monitor our services and their related components. If there is ever a service interruption, a notification will be posted to the System Status page. If you are experiencing problems not listed on the System Status, you can submit a request for service.

Working Remotely

Both for routine and extraordinary events, it is helpful to be prepared to use technology tools that can help you stay connected with workplace operations and courses from a remote location.

Home Internet Tips

Over the coming weeks, many of you will be doing classwork through internet connections that may not be as fast as what you were able to access at Virginia Tech.

From TLOS: Continuity of Instruction Resources

Need help moving your class online? Our team of learning technologies specialists and instructional designers have prepared some helpful tips on leveraging some simple technologies to keep your class on schedule when you can’t meet in person.

Division of IT Quicklinks

Division of IT Homepage: Learn about the IT organization, jobs, and services that we offer.

4Help Self-Service Dashboard: Ask for help, browse our Knowledge Base for answers, or connect to IT support services.

IT Service Catalog: Find and request technology services available to Virginia Tech students, faculty, and staff.

Software Services: Providing technology solutions that meet the changing needs of Virginia Tech's students, faculty, and staff.

Division of IT Intranet: log into InIT, the IT employee intranet.