Resources and Support
The following resources may be helpful as you take steps to navigate changes to Google Workspace and email and calendar services at Virginia Tech.
Unless otherwise noted, the resources linked below are articles in the Virginia Tech 4Help Knowledge Base and available to all users.
Using the MyCAT Tool
Managing Google Drive storage
- Checking Google Workspace storage
- Migrating Data out of Google Drive
- Moving folders between Google My Drive and a Shared Drive
- Finding and relocating orphaned files in Google Drive
- How to use Google Takeout (watch on video.vt.edu)
Google Shared Drives
- Updated Shared Drive guidance for employees, students, retirees, and alumni (web page)
- How to request a Google Shared Drive (available only to employees and departments)
- Managing access to Virginia Tech Google Shared Drives
- How to delete a Google Shared Drive
- How to notify your OU Admin what action to take on a Google Shared Drive
Exchange Online - Email (Outlook)
- Accessing Your Virginia Tech Exchange Online Account
- How to Remove Duplicate Emails from Exchange Online
- Understanding Exchange Online Data Loss Prevention
- How to use inbox rules to manage your email (from Microsoft Support)
- Understanding Exchange Online Auto-Expanding Archiving
- Exporting Email
Using and sharing Outlook calendars in Exchange Online
- Providing Access to an Exchange Online Calendar
- Viewing Another Person's Exchange Calendar
- How to Schedule a Meeting on Microsoft 365 (Teams, Outlook)
Learning and using Microsoft 365 apps
- Creating a SharePoint site not tied to a specific department or college
- Understanding and using Microsoft 365 Groups
- LinkedIn Learning videos (available to current employees and students):
- Outlook (3 modules)
- SharePoint (5 modules)
- SharePoint Image Galleries (2 modules)
- Teams (3 modules)
Managing Microsoft storage
- How to check available storage in SharePoint Online and Teams
- How to use Microsoft’s OneDrive for Business to sync files and folders between the cloud and your local computer
- How to transfer data out of OneDrive
- Disabling local caching of documents in OneDrive (how to pause syncing)
- Transferring OneDrive file ownership when you leave the university
Moving files between Google Workspace and Microsoft 365
- Migrating files from Google My Drive to OneDrive
- Migrating files from a Google Shared Drive to SharePoint Online
- Migrating files from a Google Shared Drive to Teams
Managing GAE accounts and PACE accounts (for departments)
- Finding Alternatives to Google Auxiliary Email Accounts
- VT PACE Information
- VT PACE Accounts - Service Catalog: use this request item to request a PACE account
- Requesting, Using, and Accessing Exchange Resource Accounts (a.k.a PACE accounts
Additional Support Articles
Videos
March 5, 2024 Employee Information Session - Video & Slides
Using Google Takeout
Google Takeout allows users to export data from Google Workspace in bulk.
Transferring data between Google accounts
How to transfer Gmail and Drive data from your VT Google account to a personal Google account — best suited for alumni and those retirees whose Google Drive storage will be discontinued in March 2024.
Oct. 13, 2023 Employee Information Session: Slides and Videos
View a recording of the October 13, 2023 Town Hall session reviewing changes affecting Virginia Tech employees and departments.