UX Coffee Hours
UX Feedback Sessions
Starting this year, we're introducing UX feedback sessions open to everyone in our community and the division of IT! Whether you're working on a project or have burning UX questions (design, research, metrics, etc.), feel free to share. We'll collaboratively address questions as a community, fostering knowledge exchange.
UX Feedback Session Details:
- Duration: One hour
- Objective: Offering targeted UX feedback on projects and answering your UX-related questions.
- Open to: All community members and the Division of IT employees.
- Sign-up: To help us ensure we get to everyone’s questions, please sign up using this form.
- Where: All UX feedback sessions will be held via Zoom. Please contact mail itee-ux@vt.edu to get the Zoom information.
Spring and Summer 2024 UX Feedback Sessions
- January 19, Friday, from 2 pm to 3 pm - UX Feedback Session 1
- February 2, Friday, from 2 pm to 3 pm - UX Feedback Session 2
- February 16, Friday, from 2 pm to 3 pm - UX Feedback Session 3
- March 1, Friday, from 2 pm to 3 pm - UX Feedback Session 4
- March 15, Friday, from 2 pm to 3 pm - UX Feedback Session 5
- March 29, Friday, from 2 pm to 3 pm - UX Feedback Session 6
- April 12, Friday, from 2 pm to 3 pm - UX Feedback Session 7
- April 26, Friday, from 2 pm to 3 pm - UX Feedback Session 8
- May 10, Friday, from 2 pm to 3 pm - UX Feedback Session 9
- May 24, Friday, from 2 pm to 3 pm - UX Feedback Session 10
- June 7, Friday, from 2 pm to 3 pm - UX Feedback Session 11
- June 21, Friday, from 2 pm to 3 pm - UX Feedback Session 12
- July 5, Friday, from 2 pm to 3 pm - UX Feedback Session 13
- July 19, Friday, from 2 pm to 3 pm - UX Feedback Session 14
UX Trainings
Designing Accessibility into Web Projects
Instructor: Chandler
Date: May 3rd, 2024
Time: 2:00pm - 3:00pm
Description: The shift left concepts moves more work to the start of a project where changes are easier and cheaper. No where is this more affective than accessibility where good decisions about design and accessibility can be made early. In fact, most accessibility problems can be avoided with a process that leans into UX and documents how a product works and looks before code is written.
Please enroll at: https://profdev.tlos.vt.edu/browse/inclusivepractices/courses/tlos-at69-050324
Past Coffee Hours
Recordings from past community events are available on the UX Community video channel.
UX Success Stories, Group Discussion
Laws of UX: Doherty Threshold (Book Club), Teresa Snavely, Assistant Director, Training and Development (facilitator)
Laws of UX: Tesler’s Law (Book Club), Jason Heron, Senior Application Analyst (facilitator)
Laws of UX: Von Restorff Effect (Book Club), Maureen Lawrence-Kuether, Communications & Development Manager (facilitator)
Laws of UX: Aesthetic-Usability Effect (Book Club), Katie Price, UX Graduate Research Assistant (facilitator)
EDUCAUSE 2022 Student Survey Virginia Tech Results, David Ryan, CX Operations Analyst
Laws of UX: Peak-End Rule (Book Club), Kylie Rudder, UX/UI Designer (facilitator)
Laws of UX: Fitts’s Law (Book Club), S.B. Chandler, 508 Compliance and Digital Accessibility Officer (facilitator)
Laws of UX: Miller’s Law (Book Club), Will Fox, Senior Learning Data Analyst (facilitator)
Laws of UX: Hick’s Law (Book Club), David Duckett, Coordinator of Service Design and Evaluation (facilitator)
Utilizing a Student-Centered Design Approach to shape UX In Buff Portal, Courtney Fell, Shane Schwikert, User Experience Research & Design Team, University of Colorado Boulder
Customer Relationship Management, and Student Technology Ecosystem, Chris Lucas, Associate Vice President, User Success at Penn State University
Laws of UX: Jakob’s Law (Book Club), Zeynep Ondin, Director of UX Design and Assessment (facilitator)
Continual Service Improvement through Customer Journey Mapping, Heather Como, Patty Riether, David Baisley, Carnegie Mellon University
How far should UX design go?, Will Fox, Senior Learning Data Analyst, TLOS
Virginia Cyber Range Portal UI Improvements I, Zeynep Ondin, Director of UX Design and Assessment, ITEE
Benefits of User Experience Surveys, Joshua Causin, Associate Director of IT Support, ITEE
NI&S Customer Portal, Kylie Rudder, UX/UI Designer, NI&S
UX of the Student Document Processor, Jason Heron, Senior Application Analyst, Enterprise Systems
UX Research Repositories, Md Sabbir Hossain Chowdhury Graduate Assistant, IT Experience and Engagement
WebAIM Million and Accessibility Testing at VT, S.B. Chandler (508 Compliance and Digital Accessibility Officer)
3 Year Anniversary , Group Discussion
How (NOT) to Design a Captions Service Workflow, Kimberley Homer (Accessible Technologies Analyst, Technology-Enhanced Learning and Online Strategies)
Improving Brain-Computer Interface Through User Experience, David Ryan (CX Operations Analyst, IT Experience and Engagement)
UX Dark Patterns, Group Discussion
UX Design Tools, Group Discussion
Examples of Good UI, Group Discussion
Examples of Bad UI, Group Discussion
Development Journey of Webapp - Student Prerequisites, Archana Joshi (Application Analyst, Enterprise Systems)
Customer Service, Petie Martin (IT Support Technician II, Faculty And Staff Technology Resources, IT Experience and Engagement)
Case Studies in Improving the Student Experience at University of Washington, William Washington (Senior User Experience Designer, MyUW Student Product Owner)
Customer Feedback Strategy Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Student Usability Board Angela Cavaliere (Manager of Digital Usability, Montgomery County Community College)
Service Design 101 David Duckett (Coordinator of Service Design and Evaluation, TLOS, Virginia Tech)
Customer Experience at the Federal Aviation Administration (FAA) Angela Ploumis (Customer Experience Lead, Federal Aviation Administration)
UX and Accessibility in the Context of Teaching and Learning Kayla McNabb (Head, Instructional Content & Design University Libraries)
Creating User-centered Culture Brad Soucy (Creative Director in Advancement and University Relations)
Digital Experience Vision for UW-Madison Jess Jones (Interim Director of the Center for User Experience, University of Wisconsin-Madison)
IT User Personas Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
How to Incorporate UX into Agile - Harvard Library Case Amy Deschenes (Head of UX & Digital Accessibility Harvard University Library)
Crazy things we’ve done on our UX team Joann Vogtman (Director of User Experience Team, Brigham Young University)
Student Experience Mapping - University of Pittsburg Case Jennifer Decima (IT Service Owner, University of Pittsburgh)
Student Experience Workshops & Design Thinking - University of St. Thomas Case Steve Ackerson (Manager of Strategic Services and Business Analytics, University of St. Thomas)
What Can UX Do for Invisible Illness? Kimberley Homer (Learning Technologies Analyst, Technology-Enhanced Learning and Online Strategies)
Strategic Leadership in Accessibility - Part 2 Terri Pecora (Director, Academic Applications, Enterprise Systems)
Affordances in UX Design Kylie Rudder (Marketing and Communications Specialist, Network Infrastructure and Services)
Design Basics Chandler Chandler (Identity and Access Management Business Analyst, Secure Identity Services)
Writing a UX case using Aristotle’s 7 elements of storytelling (Group Discussion)
How to improve UX Maturity in our Organizations (Group Discussion)
How to communicate service features and updates to our users (Group Discussion)
UX for ourselves Will Fox (Emerging Academic Technology and Spaces, Technology-Enhanced Learning and Online Strategies)
Issue Tracking Systems Kimberley Homer, Learning Technologies Analyst, Technology-Enhanced Learning and Online Strategies
Design of Workflow Apps Chris Mullins (Application Developer, Collaborative Computing Solutions)
Strategic Leadership in Accessibility Terri Pecora (Director, Academic Applications, Enterprise Systems)
Product Discovery Archana Joshi (Application Analyst, Enterprise Systems)
A survey of brand-compatible VT web themes Chandler Chandler (Identity and Access Management Business Analyst, Secure Identity Services)
Heuristics of user interface design - 10: Help and documentation- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 9: Help users recognize, diagnose, and recover from errors- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 8: Aesthetic and minimalist design- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 7: Flexibility and efficiency of use- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 6: Recognition rather than recall- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 5: Error prevention- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 4: Consistency and standards- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 3: User control and freedom- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 2: Match between system and the real world- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Heuristics of user interface design - 1: Visibility of System Status- Zeynep Ondin (UX Design and Assessment Director, IT Experience and Engagement)
Automated Testing of Web Applications Will Fox (Emerging Academic Technology and Spaces, Technology-Enhanced Learning and Online Strategies)
Developer's Point of View Archana Joshi (Application Analyst, Enterprise Sytems)
Student & Faculty Technology Experience Research Zeynep Ondin (UX Design and Assessment Direcor, IT Experience and Engagement)
Parallax scrolling Sang Ha (Software Developer, IT Experience and Engagement)
Learned: Customer Portal Project Experience Phil Norman (User Experience & Documentation Specialist, Network Infrastructure & Services)
UI Details: 50 Examples of Daunting Micro UX (Chandler Chandler, Identity and Access Management Business Analyst, Secure Identity Services)
Journey Map Example (Kimberley Homer, Learning Technologies Analyst, Technology-Enhanced Learning and Online Strategies)
Responsive Design (Chris Mullins, Application Developer, Collaborative Computing Solutions)
Team Building (Terri Pecora, Director, Academic Applications, Enterprise Systems)
How to Improve User Experience of VT’s COVID Related Websites and Apps (Group discussion)
UX Research Suggestion Tool Demo (Hassan Yakefujiang, UX/UI Intern, IT Experience and Engagement)
How Do We Conduct Remote UX Work? (Group discussion)
Rapid Benchmark Task Writing (Kimberley Homer, Learning Technologies Analyst, Technology-Enhanced Learning and Online Strategies)
Customer Journey Maps (Zeynep Ondin, UX Design and Assessment Director, IT Experience and Engagement)
Design Systems (Chris Mullins, Application Developer, Collaborative Computing Solutions )
Web Animations (Sang Ha, Software Developer, IT Experience and Engagement)
Stakeholder Engagement (Chandler Chandler, Identity and Access Management Business Analyst, Secure Identity Services)
Leadership (Terri Pecora, Director, Academic Applications, Enterprise Systems)
Accessibility Professional Certification Grant Program (Robert Fentress, Technology-Enhanced Learning and Online Strategies)
Sandbox Project (Will Fox, Assistant Director, Emerging Academic Technology and Spaces, Technology-Enhanced Learning and Online Strategies)
User Personas (Zeynep Ondin, UX Design and Assessment Director, IT Experience and Engagement)
Paper Prototyping (Nathan Liles, HPC Software Developer, Advanced Research Computing)
How to Find out What your Users Really Want? (Kimberley Homer, Learning Technologies Analyst, Technology-Enhanced Learning and Online Strategies)