Annual Report Fiscal Year 2023
IT Division of Information Technology
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Highlighting Virginia Tech's IT MilestonesDuring the 2023 fiscal year, Virginia Tech's Division of IT implemented substantial technological and business changes and progressed on new cross-cutting initiative. The division achieved remarkable milestones that advanced the university’s technological capabilities, learning and research support, and security posture. This report highlights key achievements during the fiscal year.
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Advancing IT Beyond BoundariesVirginia Tech’s strategic plan, The Virginia Tech Difference: Advancing Beyond Boundaries, was approved by the Board of Visitors and launched in 2019 to shape the university’s continuous strategic planning process. The plan provides a roadmap for university colleges, departments, and units to set goals, invest resources, make decisions, and operate in service to Virginia Tech’s long-term strategic priorities.
Featured highlights
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IT Learning Systems keeps key learning technologies operating smoothly following major reorganization , articleIT Learning Systems, which became its own unit in Fall 2022, provide a critical service to Virginia Tech students and instructors by building and maintaining the university’s teaching and learning infrastructure.
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Virginia Tech partners with OmniSOC to provide 24x7 security monitoring , articleAs an OmniSOC member, Virginia Tech will benefit from around-the-clock cybersecurity monitoring and incident response, as well as greater awareness of potential threats facing research and higher education.
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Advancement is inducted into Council for Advancement and Support of Education’s (CASE) Top 50 with help from Enterprise Systems , articleThe Advancement and Marketing Applications group made several upgrades to the university's online giving system, making it easier to donate and helping Virginia Tech exceed $200 million in new gifts and commitments for the third straight year.
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New 100G gateway allows for expansion of data-intensive research at Virginia Tech , articleThis new, high-speed gateway connection in Atlanta has doubled the data-carrying capacity for Virginia Tech and other member institutions.
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Improved endpoint protection enables quick response to cyberattacks , articleNew Endpoint Detection and Response and Data Loss Prevention tools help the university rapidly mitigate threats while also protecting users' computers when working on or off campus.
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Enhancing emergency communications and campus safety through VT Alerts, security camera expansions , articleNetwork Infrastructure & Services partnered with Virginia Tech Emergency Management to enhance VT Alerts apps and notification methods, and also began reviewing a roadmap for future expansion of the VT Alerts program into the greater Washington, D.C. area.
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Leveraging User Experience (UX) data for Service Improvement , articleUsing user experience data from the last few years, IT Experience and Engagement (ITEE) expanded and improved its user services during Fall Rush, the period around the first week of classes, when user support needs are highest.
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The Virginia Cyber Range can offer advanced classes thanks to complex networks , articleThe Virginia Cyber Range implemented advanced networking capability that provides for more advanced courseware options that mimic real-life cybersecurity scenarios, including attack/defend-style competitions between student teams.
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Access Policy Management in Grouper , articleGrouper, university's new group and access policy management solution, allows for more sophisticated group membership management, which in turn delivers faster and more accurate access controls to IT applications and services.
