All Articles
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Access Policy Management in Grouper , articleGrouper, university's new group and access policy management solution, allows for more sophisticated group membership management, which in turn delivers faster and more accurate access controls to IT applications and services.
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Advancement is inducted into Council for Advancement and Support of Education’s (CASE) Top 50 with help from Enterprise Systems , articleThe Advancement and Marketing Applications group made several upgrades to the university's online giving system, making it easier to donate and helping Virginia Tech exceed $200 million in new gifts and commitments for the third straight year.
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As the storage cost paradigm shifts, the Google Workspace Program moves forward on all fronts , articleVirginia Tech and the Division of IT set into motion service changes, and a massive communications effort, ahead of Google's new licensing model that takes effect in July 2024.
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Associate Vice President of Research Computing Terry Herdman retires, honored with emeritus status , articleTerry Herdman, professor of mathematics, co-founder and director of the Interdisciplinary Center for Applied Mathematics (ICAM), and Virginia Tech's first associate vice president for research computing, retired on September 9, 2022 after 48 years of service to the university.
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Cyber Range partners with IT Experience and Engagement to upgrade their web portal user interface , articleThe Cyber Range collaborated with IT Experience and Engagement to redesign its web portal user interface, significantly improving accessibility and user experience.
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Enhancing emergency communications and campus safety through VT Alerts, security camera expansions , articleNetwork Infrastructure & Services partnered with Virginia Tech Emergency Management to enhance VT Alerts apps and notification methods, and also began reviewing a roadmap for future expansion of the VT Alerts program into the greater Washington, D.C. area.
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Enterprise Systems streamlines financial transaction reviews with FINTRACS , articleFinancial Transaction Review, Analysis and Certification System (FINTRACS) enables a more efficient review process and improved experience for financial professionals at Virginia Tech.
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Helping the university make better-informed decisions about teaching and learning technology through Learning Data Analytics , articleNew University Data Commons dashboards for Canvas, 4Help, Course Evaluations and Surveys (CES), and LinkedIn Learning help IT Learning Systems capture a more thorough picture of how the tools are used at Virginia Tech.
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IT Learning Systems keeps key learning technologies operating smoothly following major reorganization , articleIT Learning Systems, which became its own unit in Fall 2022, provide a critical service to Virginia Tech students and instructors by building and maintaining the university’s teaching and learning infrastructure.
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IT Learning Systems powers online classroom tools as flexible teaching and learning become the norm , articleOnline and flexible learning tools are essential to Virginia Tech's courseware landscape. IT Learning Systems ensures these tools stay relevant and functional behind the scenes.
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IT Service Management Core Data & the Configuration Management Database: Laying the Foundation , articleUpdates to the Configuration Management Database (CMDB) have enabled more effective management of IT assets across the Division of IT.
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Improved endpoint protection enables quick response to cyberattacks , articleNew Endpoint Detection and Response and Data Loss Prevention tools help the university rapidly mitigate threats while also protecting users' computers when working on or off campus.
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Leveraging User Experience (UX) data for Service Improvement , articleUsing user experience data from the last few years, IT Experience and Engagement (ITEE) expanded and improved its user services during Fall Rush, the period around the first week of classes, when user support needs are highest.
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Leveraging knowledge management to improve IT Service Management processes and benefit the user experience , articleIT Experience and Engagement increased the number of Knowledge Base articles created by nearly 42 percent and the number of Knowledge Service Partners by 23 percent over the last fiscal year.
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Login load testing saves time and money , articleLoad testing involves simulating real-world user login traffic scenarios to help us prepare for and ensure our login services function optimally during peak usage times.
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Minimum security standards to be revised and enhanced , articleAdopting the Center for Internet Security’s “Critical Security Controls” version 8, Implementation Group 2 (IG2) safeguards will better equip Virginia Tech to prevent, detect, respond to, and recover from cybersecurity incidents.
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NI&S keeps Hokies connected , articleNetwork Infrastructure & Services replaced 1,284 wireless access points and 75 Ethernet switches across Virginia Tech's campuses in 2023, ensuring reliable connectivity for students, faculty, staff, and visitors.
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New 100G gateway allows for expansion of data-intensive research at Virginia Tech , articleThis new, high-speed gateway connection in Atlanta has doubled the data-carrying capacity for Virginia Tech and other member institutions.
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New Hokies attend orientation online thanks to Enterprise Systems and Student Affairs , articleThe new Advantage Design Group’s (ADG) student orientation system allows incoming students to complete their orientation to Virginia Tech from anywhere in the world.
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Program Experimental License expands to cover northern Virginia campuses , articleThe licenses enable advanced research in areas such artificial intelligence, machine learning, wireless, and next-gen technology at the Virginia Tech Research Center and new Innovation Campus.
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Providing reliable cell coverage through upgrades to Virginia Tech’s Distributed Antenna System , articleEnhancements to the university’s Distributed Antenna System improved reliability of cell coverage in residence halls, while new MatSing lenses helped to eliminate cell service 'dead zones' in sections of Lane Stadium.
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Streamlining Single Sign-On through self-service SAML integration , articleSecure Identity Services rolled out new capabilities that streamlines the process for onboarding new applications and services into the Virginia Tech Single Sign-On (SSO) service, allowing for more secure user logins.
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The IT Security Office Red Team strengthens university's cybersecurity stance through friendly hacking services , articleThe IT Security Office introduced a new penetrating testing service to help departments identify and address vulnerabilities, and continued work on its Bug Bounty Program.
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The Virginia Cyber Range can offer advanced classes thanks to complex networks , articleThe Virginia Cyber Range implemented advanced networking capability that provides for more advanced courseware options that mimic real-life cybersecurity scenarios, including attack/defend-style competitions between student teams.
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The Virginia Cybersecurity Education Conference celebrates its fifth year , articleConference highlights included hands-on “villages” that introduced lessons in physical penetration testing, wireless device security, and Cyber Range features, plus the 2022 Virginia Cybersecurity Educator Awards.
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Using UX Principles to enhance the Plan of Study process for the Graduate School and its students , articleIT Experience and Engagement's UX team helped the Graduate School evaluate and improve the Program of Study process.
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Virginia Tech partners with OmniSOC to provide 24x7 security monitoring , articleAs an OmniSOC member, Virginia Tech will benefit from around-the-clock cybersecurity monitoring and incident response, as well as greater awareness of potential threats facing research and higher education.