Support Resources
The following resources may be helpful as you prepare for changes to Microsoft 365 storage at Virginia Tech.
Unless otherwise noted, the resources linked below are articles in the Virginia Tech 4Help Knowledge Base and available to all users.
Using the MyCAT Tool
Exchange Online - Email (Outlook)
- Accessing Your Virginia Tech Exchange Online Account
- How to Remove Duplicate Emails from Exchange Online
- Understanding Exchange Online Data Loss Prevention
- How to use inbox rules to manage your email (from Microsoft Support)
- Understanding Exchange Online Auto-Expanding Archiving
- Exporting Email
Using and sharing Outlook calendars in Exchange Online
- Providing Access to an Exchange Online Calendar
- Viewing Another Person's Exchange Calendar
- How to Schedule a Meeting on Microsoft 365 (Teams, Outlook)
Learning and using Microsoft 365 apps
- LinkedIn Learning videos (available to current employees and students):
- Outlook (3 modules)
- SharePoint (5 modules)
- SharePoint Image Galleries (2 modules)
- Teams (3 modules)
Managing Microsoft storage
- How to check available storage in SharePoint Online and Teams
- How to use Microsoft’s OneDrive for Business to sync files and folders between the cloud and your local computer
- How to transfer data out of OneDrive
- Disabling local caching of documents in OneDrive (how to pause syncing)
- Transferring OneDrive file ownership when you leave the university
Moving files between Google Workspace and Microsoft 365
- Migrating files from Google My Drive to OneDrive
- Migrating files from a Google Shared Drive to SharePoint Online
- Migrating files from a Google Shared Drive to Teams
Managing PACE accounts (for departments)
- VT PACE Information
- VT PACE Accounts - Service Catalog: use this request item to request a PACE account
- Requesting, Using, and Accessing Exchange Resource Accounts (a.k.a PACE accounts