A letter from the Vice President for Information Technology & CIO

The Division of Information Technology is pleased to present our Fiscal Year 2025 Annual Report (FY 2025), which details our accomplishments in delivering and innovating technology services at Virginia Tech between July 1, 2024 and June 30, 2025. This was a year of major change for the Division of Information Technology and for Virginia Tech. This report should provide a sense of how our team navigated these changes, re-envisioned our organization and began new and crucial work in support of institutional goals.

This year our work was shaped by three foundational shifts in our approach to serving the university:

1. Implementing true shared governance for IT decisionmaking: Understanding that technology decisions affect every member of the university community, we restructured the way we assess priorities, align technology investments, and resolve challenges. This new approach brings together varied perspectives from all our stakeholder groups to yield benefits that will accumulate going forward.

2. Crafting a new IT strategic plan for Virginia Tech: We actively engaged with faculty, staff, students, researchers, and administrative leaders across the university to create a new IT strategic plan grounded in the needs and aspirations of VT community members. The pace of technological change demands a forward-looking strategy focused on agility, user-centric design, and innovation, while still maintaining accountability, trusted services, and fiscal stewardship. 

3. Reshaping the organization itself: Preparing our team to work within new frameworks like the Project Management Office and IT Governance, we undertook an organizational realignment. The changes brought team members in related roles more closely together, with a goal of increasing resilience and encouraging common, well-reasoned approaches to tasks and problem-solving.
   

It’s important to acknowledge that our work is rarely simple. The technical and operational challenges we face require nuanced solutions that balance competing priorities, evolving regulations, diverse stakeholder needs, and finite resources. Navigating these complexities requires deep expertise, patience, and a constant commitment to listening and learning. Credit for the accomplishments of FY 2025 belongs to the collective effort of the university community, particularly:

• Our Service Partners: The faculty, students, researchers, and staff who partner with us daily, provide critical feedback, inspire innovation, and exhibit remarkable understanding in navigating our technology-rich environment.

• Our IT Professionals: The talented teams across the Division of IT and embedded in schools, colleges, and departments whose collaboration, expertise, and commitment are the engine behind our shared mission. Your frontline perspectives are deeply appreciated.

The annual report details the tangible results of this collaborative spirit, strategic vision, and striving for excellence. We remain steadfast in our commitment to serve Virginia Tech by building and supporting the resilient digital environment essential for our collective success. We invite you to explore the report and welcome your comments and questions as we continue to shape the future of the institution’s technology services and capabilities.

Thank you for your partnership, trust, and shared dedication.

Sincerely,

Sharon P. Pitt
Vice President for Information Technology and
Chief Information Officer
Virginia Tech