Annual Report Fiscal Year 2025
IT Division of Information Technology
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A letter from the Vice President for Information Technology & CIOSharon P. Pitt, vice president for information technology and chief information officer for Virginia Tech reflects on the wins, challenges, and changes made by the Division of Information Technology over the 2025 fiscal year.
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Introducing Virginia Tech’s new IT Strategic PlanThe IT Strategic Plan presents a university-wide technology roadmap for the next four years to meet the continuing and emerging technology needs of the university.
Financial data & Projects
Featured Projects & Initiatives
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Strengthening Virginia Tech’s leadership in AI innovationArtificial Intelligence is transforming how research and education are conducted across disciplines at Virginia Tech. Through initiatives like AI as a Service and the AI working group, the Division of IT worked to both leverage AI to advance innovation and consider how AI should shape teaching, learning, and research into the future.
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Modernizing business applications for optimal efficiencyOver the course of 2025, Enterprise Solutions and Enabling Technologies (ESET) made significant progress towards improving efficiency across several business and operational applications, reducing technical debt and producing cost savings.
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Expanding IT Help Desk services to provide more flexible, personalized supportTo provide more comprehensive and consistent support for users regardless of their campus location, the Division of IT merged its three regional IT help desks, and reopened in-person support services in Blacksburg for the first time in 5 years.
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New university-wide cybersecurity awareness training program increases compliance by nearly 80 percentFollowing a complete redesign of the university's cybersecurity awareness training program for non-student employees, compliance jumped from 6 percent to more than 85 percent by the end of the fiscal year.
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New IT Governance Framework sets stage for stronger technology landscapeThe debut of a new, improved IT governance framework for Virginia Tech is a major win for the future of Virginia Tech’s technology infrastructure, strengthening ties between IT and university governance, improving coordination on project prioritization, budget and funding processes, and IT procurement.
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Advancing research in the greater Washington D.C. area through network connectivity projectsNetwork Infrastructure & Services was instrumental in the completion of Academic Building One in Alexandria, installing infrastructure to outfit the building for research including AI and machine learning, wireless and “Next Gen” technology, and quantum computing.
Sharing our news with the Virginia Tech community
Our communications team in the Division of IT ensures that important news and achievements reach the greater Virginia Tech community through time-sensitive campus notices and evergreen news stories. In FY 2025, the office published 27 campus notices with key information for employees and students, and 22 stories, including the following top-performing news items:
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Cybersecurity protection thwarts sophisticated attack; additional safeguards under considerationCyberattacks are evolving. The Virginia Tech Division of Information Technology is continually upping its approach to stay ahead of the hackers... Views 1337
Date: Nov 20, 2025 - -
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David Raymond appointed associate vice president for security and identityA leadership change within the Division of Information Technology brings the IT Security Office, Secure Identity Services, and the Cyber Range together under a new umbrella... Views 1181
Date: Nov 20, 2025 -