All Articles
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Advancing scientific research through visualization , articleAdvanced Research Computing's visualization team contributed to groundbreaking scientific research during FY 2024.
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Cost optimization and resource management efforts are a win-win for Cyber Range and its users , articleUpdates to the Virginia Cyber Range cost model provide users with greater flexibility in selecting courseware to meet their needs.
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Data Loss Prevention helps protect users by safeguarding sensitive data across key university storage platforms , articleCollaborative Computing Solutions (CCS) developed a three-year plan to deploy data loss prevention (DLP) workflows, designed to safeguard users and university data.
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Elevating Privacy with Anonymous Users Feature , articleThe Cyber Range upgraded its platforms to include an option for users to generate anonymous credentials, helping customer organizations comply with data privacy regulations.
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Enhancing Virginia Tech’s security posture , articleThe IT Security Office hit several milestones enhancing the security of Virginia Tech's computers and networks.
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Enhancing user support by upgrading infrastructure and processes , articleDuring FY24, ITEE’s User Engagement, IT Service Management and Greater Washington D.C. metro area IT services group (GWDC), made significant contributions to improve users' experience with technical support at Virginia Tech.
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Establishing a Customer Feedback Loop for 4Help IT Support Service , articleITEE’s Experience Design & Improvement team implemented a new feedback process to improve in the customer journey and enhance the experience for all who utilize 4Help IT Support.
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For personalized training recommendations, employees can now Ask Otter , articleThe new Ask Otter AI assistant helps employees navigate Virginia Tech's professional development training library and choose the best courses to match their goals.
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Fostering cybersecurity education through outreach , articleThe Virginia Cyber Range conducted several outreach activities in FY 2024 to foster students' interest and skills in cybersecurity, provide educators with valuable networking opportunities, and spread awareness of their courseware.
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Google Workspace Program ushers in new era of cloud storage management , articleThanks to the team's dedication, effective communication strategies, and close collaboration with university departments, Collaborative Computing Solutions (CCS) successfully met Google's deadline for storage compliance across all stakeholder categories.
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ITLS enables full HIPAA compliance across Zoom accounts , articleWith HIPAA compliance built into all Virginia Tech Zoom accounts, privacy can be assured without having to request a special Zoom feature.
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Interactive map improvements help make accessible navigation easier , articleThe Division of IT's GIS group worked with campus facilities to make accessibility and user interface upgrades to the campus interactive map.
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Investing in platform integrations to build efficiency into business operations , articleEnterprise Systems is utilizing the Boomi Integration Platform to build robust, easy-to-maintain integrations between key business tools.
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Midpoint and Grouper help Secure Identity Services implement “identity-first” approach , articleSecure Identity Services is strategically using Midpoint and Grouper in tandem to manage identity and access at multiple levels, ensuring consistent, correct access to Virginia Tech's digital services.
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New Canvas integrations provide unique learning tools for specific majors , articleIT Learning Systems added severl new niche tools this year to serve the needs of students in psychology, veterinary medicine, real estate, and more.
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New cluster, 'Owl,' provides CPU power with mega memory , articleCompleted in summer 2024, Owl is Advanced Research Computing's newest CPU cluster, offering very large memory capacity and state-of-the-art energy efficiency.
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Online Giving Platform Improvements , articleThanks to Enterprise Systems, donation made through the university's online giving platform are easier and more secure.
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Providing technology support for the Job Architecture Project , articleThe Division of IT's Enterprise Systems group was instrumental in setting up the technical backbone of the Human Resources Job Architecture project during FY 2024.
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Redesigning identity and access management ahead of ERP modernization , articleAs Virginia Tech prepares to transition to a new enterprise resource planning (ERP) model, the Division of IT is modernizing its approach to identity and access management for optimal security, efficiency, and flexibility.
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Security Incident Quick Response Guide provides essentials for reporting and managing incidents , articleA complement to the Guide for Cyber Security Incident Response, the quick guide provides advice, timelines, actions, and information requirements for incident response.
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Setting the stage for Enterprise Resource Planning modernization , articleAs Virginia Tech prepares to transition from its legacy enterprise resource planning system to a modernized, cloud-based platform, Enterprise Systems is working to ensure a smooth transition.
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Telecommunications business model transformation streamlines procurement of voice and internet services , articleNetwork Infrastructure & Services completed its business model transformation to a person-centric model.
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University-wide phone system upgrade improves voice services on campus and on the move , articleIn May 2024, NI&S completed a major upgrade to Virginia Tech’s telephone and voice communications systems to utilize Zoom Phone.
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Updating the university’s identity and access management policy , articleVirginia Tech's Policy 7040: Enterprise Identity and Access Management, underwent major revisions to address today's more complex identity and access processes.
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Upgrades to FINTRACS improve financial tracking and reporting , articleThe Enterprise Systems finance team has continued to enhance the FINTRACS application to provide greater functionality and a more refined user interface.
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VT Open WiFi offers faster, easier guest internet access , articleThe new VT Open WiFi guest network allows visitors to access wireless internet quickly and conveniently.