Helping parents stay connected through the Hokie Family Hub

Coming to college for the first time isn’t just a new experience for the student — there’s also a world of unknowns for the families whom they leave behind. Providing a way for Hokie families to stay informed about what’s happening at Virginia Tech can help parents and guardians stay connected and be reassured that their first-time-in-college student is in the right place. The Hokie Family Hub allows parents to do just that.

The Division of IT played an integral role in enabling more targeted and effective communication between Virginia Tech and families of incoming students by providing parent contact data for the CampusESP system, the application that powers the Hokie Family Hub. Our Enterprise Solutions and Enabling Technologies team worked closely with Student Affairs to ensure that data was configured correctly and imported securely, so that the university can communicate more effectively with families, and families can trust the platform to protect their data.